Oliva Health
This app is not approved by Slack.Apps are reviewed to ensure a quality experience. Learn more.
Oliva is proper mental healthcare for employees. With the Oliva app for Slack, you can book sessions with mental health professionals, get started with therapy, and receive reminders so you never miss a session. You’ll also use it to log into Oliva’s secure digital platform.Oliva will send you Slack notifications to:- confirm new Oliva session bookings
- remind you about upcoming Oliva sessions
- confirm cancellation or rescheduling by you or your therapist
- let you know you’ve received a message from an Oliva professional
- remind you about upcoming Oliva sessions
- confirm cancellation or rescheduling by you or your therapist
- let you know you’ve received a message from an Oliva professional
Permissions
Oliva Health will be able to view:
Oliva Health will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
OLIVA HEALTH S.L.
Company headquarters location
Spain
Terms of service
Privacy & data governance
Data retention policy
Oliva will keep the personal data for 7 years after the user's final session, in line with UK law.
More details: https://legal.oliva.health/privacy-notice
Data archiving and removal policy
Data will be removed after expiration time or on request.
More details: https://legal.oliva.health/privacy-notice
Data storage policy
We store data as anonymized as possible, most sensitive data being encrypted. We use external services such as SurveySparrow or Typeform too. Personal Data is one of the most sensitive topics in our industry and so we take extra steps to protect it.
More details: https://legal.oliva.health/privacy-notice
Data hosting details
Cloud
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
Certifications & compliance
Data deletion request procedure
When someone requests their data to be deleted on Oliva we delete all personal related information. For billing purposes we will keep data related to their booked sessions and services, but untraceable back to the user.
More details: https://legal.oliva.health/privacy-notice
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2022-03-30
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Google, Microsoft, Slack
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
complaints@oliva.health
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
yes
Third party services used by this app
Uses token rotation
no